Guest self-ordering
Customers browse, add to basket and submit orders through their existing table QR link. Captains can also take orders.
Restaurant table service · Staff-assisted ordering
Captain Ordering for Restaurants, Right from a Phone
Customers can scan the table QR to browse your menu while authorized waiters and captains place orders themselves. Keep your existing Table QR Ordering menu, Table QR prices, Command Center, kitchen and POS billing.
Captain operations
▦ Shared Captain QR Ready to scan
♙ Ramesh · PIN access Signed in
▤ Table 05 Selected
☰ Table menu & basket Order taken
✓ Command Center → Kitchen Same workflow
Two ways to run Table QR ordering
Set up the guest experience that suits your restaurant—without creating a second menu or changing previously printed table QR codes.
Menu-only QR
Switch customer ordering off and keep food names, images, descriptions and Table QR prices visible. Staff place the orders.
Captain-assisted table service
Staff sign in with an individual PIN, select any active table and submit orders using the same Table QR Ordering experience.
How a waiter places a table order
A simple setup for dine-in restaurants, cafes and bakeries with tables.
- In Tables → Captain Order, allow access for an existing staff member and set their four-digit PIN.
- Print the shared Captain Ordering QR from that same section. Your staff use the same link.
- Captain selects their name, enters PIN and chooses the table number.
- Captain browses the existing food menu, adds items and optional customer details, then submits the order.
- The order appears in the existing Command Center and kitchen workflow, with the Captain name visible on the ticket.
A live view for the restaurant manager
The new Captain dashboard brings your ongoing table service into one card-based overview.
Track the floor without a separate system
View active Captain orders by table, captain and status; see orders waiting for acceptance or ready for handover; and check which captains have open orders. The dashboard refreshes periodically from existing connected order records.
Open it from Tables → Captain Dashboard or from the existing Order Command Center. Billing and order status actions stay where they already work.
Integrated with restaurant billing and kitchen operations
Captain Ordering extends the existing Table Order workflow instead of adding another POS system.
Single restaurant menu
Reuses Table QR Ordering categories, item images, Table QR prices, quantities and instructions.
Existing order and KDS flow
Captain orders use the same Command Center acceptance, statuses and kitchen dispatch.
Customer and billing continuity
Optional customer contact information can flow into POS billing and the existing customer database.
Frequently asked questions
Answers about Captain Ordering, waiter order taking and menu-only QR for restaurants.
What is Captain Ordering in a restaurant?
Captain Ordering lets an authorized staff member select a table and place orders using the same restaurant menu that guests see through Table QR.
Can customers view a QR menu without ordering?
Yes. Restaurant managers can turn off customer ordering while keeping the table QR menu, prices, images and product descriptions visible.
Does Captain Ordering require a separate POS or kitchen system?
No. Captain orders follow Free Restaurant Billing’s existing Table Order, Command Center, kitchen and POS billing workflows.
Can a restaurant use self-ordering and Captain Ordering together?
Yes. When customer Table QR ordering is on, guests may order themselves while authorized captains also take table orders.
Does every waiter need a separate QR?
No. The restaurant has one shared Captain access QR. Each authorized staff member chooses their name and signs in with an individual four-digit PIN.
Can multiple staff members take orders for one table?
Yes. Each submission is kept as its own table order and follows the existing acceptance, kitchen and billing process.
Bring Captain Ordering to Your Restaurant
Set up tables, share the Captain QR and keep all restaurant orders in one existing workflow.
Start Free Billing